Police Sergeant Practice Exam

Why might a supervisor choose to use written communication for new orders?

1. To allow for personal discretion

2. To create a record of the order

3. To convey the order informally

4. To enable immediate changes

The correct answer is: To create a record of the order

Using written communication for new orders is often chosen by supervisors primarily to create a record of the order. This documentation serves multiple purposes: it ensures that there is a clear and permanent reference for what was communicated, which can help prevent misunderstandings or disputes later on. A written record provides accountability for both the supervisor and the team members who receive the orders, as it can be referred back to if there are questions about the specifics of the directive or if compliance is questioned. Additionally, having an official document can be particularly important in professional settings, such as law enforcement, where adherence to procedures and policies is crucial. In contrast, the other options do not align with the primary reasons for using written communication. Allowing for personal discretion is typically associated with verbal communication, as written orders tend to be more definitive and may limit flexibility. Conveying the order informally does not match the nature of written communication, which is often viewed as formal and authoritative. Lastly, enabling immediate changes is more likely to occur through verbal communication, where adjustments can be made on the spot rather than waiting for a written amendment to be issued.